Senior product manager Mobile and Web

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  • Help us create the best mobile & web experience for our energy customers  

  • Help Eneco grow into a mobile first energy provider and enable more green energy product innovations 

  • Solve complex customer problems using data, design, and great attention to details

Why choose for Eneco?

At Eneco, we are diligently working towards a smarter, cleaner, and more sustainable future. We have an ambitious "One Planet" strategy, aiming to achieve climate neutrality for both our organization and all our customers by 2035. This entails providing innovative digital capabilities and smart solutions to realize these goals. Simultaneously, we focus on maintaining a good balance between work and personal life, fostering personal growth, and prioritizing customer orientation. Our goal is to collectively make a difference and create a more sustainable future for everyone.

What you’ll do

As a Product Manager we would like you to join our Customer Experience Product Family, to help create the best mobile app & web experience for our million+ customers. You will help our customers from the moment they start on-boarding after signing up for an Energy contract with Eneco. You will also help them stay on top of every detail about their energy consumption, and compliment that with a smooth self-service experience. To be able to achieve that goal, you will partner with colleagues from tech, design, data, operations and customer service.

Is this about you?

  • 5+ years of experience as a product manager  

  • Strong analytical skills and structured problem-solving 

  • Data-driven decision making  

  • Strong verbal and written communication 

  • High sense of ownership

You’ll be responsible for

  • Develop the vision and product roadmap for improving our mobile and app experience with focus on self-service and reducing customer contacts   

  • Create strong alignment with the different stakeholders that are involved in delivering this service to customers (operations and customer service) 

  • Partner with a cross-functional team of engineers, designers, and data experts to build the right solution for our business and our customers  

  • Co-define the right OKRs and own executing and delivering towards them  

  • Show high sense of urgency and energy to motivate your team to be more creative and drive change faster

This is where you’ll work

The Customer Experience  product family is a cross functional team working towards a shared mission. We utilize data to define our direction, and we measure our impact through quarterly OKRs. We collaborate on understanding our customers problems and define small steps to validate our solutions and progress towards the desired impact. 

What we have to offer

Gross annual salary between €78.000 and €108.000

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing.

FlexBudget 

Have it paid out, use it to buy extra holiday days or save it up for something nice, it's up to you.

Personal and professional growth

Eneco is fully committed to help you in your personal and professional development.

Hybrid working, at home or in the office

You work 40% at the office and 40% at home. The other day you decide what works best for you.
Werken bij Eneco is voor iedereen

Work that works for you and the climate

If you decide on a career at Eneco, you are choosing ambition, growth and opportunities. You will have all the space you want to improve yourself and do your job the way that suits you best, which includes having a good work-life balance. You can work to a flexible schedule and work partly from home if your role allows it.
That is how you can work on your own future and on the future of the world. After all, you and your 4,000 colleagues are committed to our mission: climate neutrality by 2035. We assist customers to accelerate their sustainability efforts, devise innovative solutions and seize opportunities with both hands. Are you ready?

The stages of our application procedure:

Want to know more about this job function?

If you want to know more about the position, please reach out to Shreef via [email protected] or if you want to know more about the recruitment process please contact our recruiter, see details below.

Questions about the application procedure

Feel free to contact our recruiter:

Michelle de Bruijn

+31644185819

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